Delivery methods and charges
Enter your home or office address when making your purchase and we will deliver the order to your chosen destination.
The delivery charge will vary according to your order:
DELIVERY COST TIME
Home or Office delivery Depends upon Distance
6 days for Air Shipment
40 Days for Shipment by ship
Shipping mainly depends upon Distance and country. When your order leaves our warehouses, we will send you an e-mail.
You can query the status of your order at any time in the Contact section.
What is more, when your order leaves our warehouses, we will send you an e-mail.
I still have not received my order
If your purchase has not arrived by the delivery date, check your e-mail as it is likely that you have received an e-mail informing you that the order has left our warehouse.
Remember you can query the status of your order at any time in Contact section.
I have not received all the items in my order
Check your e-mail to see whether we have sent you an e-mail informing you that one of the items in your order is not available. In this case, we will refund you the corresponding amount for this item and the delivery expenses via the same payment used for the purchase. If you have not received any e-mail, contact Customer Services and will we reply to you as soon as possible.